IndustriesHome and residential care

Care that’s on record, not on paper.

One care operating system for rotas, medication, visits, incidents, audits and payroll, built around how your carers already work.

moonAlways close, always with you
Request a diagnosisHow we work
The Moon
Before and after

The same business, on one system.

Left is how most teams work today. Right is the same business on &n.

Today

A care group with 300 carers

  • EXCELRota_v14_FINAL(2).xlsx
  • PAPERMAR charts in a folder at each client’s home
  • WHATSAPP“Can anyone cover Mrs Patel at 6?”
  • PHONEFamily calling to ask if the carer arrived
  • EMAILIncident report, still unsigned
  • BINDERCQC audit evidence, three shelves
  • PAYROLLMileage typed in by hand
2 hoursevery morning, just finding out what went wrong yesterday
On &n

One care operating system

SchedulingeMARVisit notesIncidentsAuditsPayroll
  • Covers a missed visit and tells the family
  • Flags a medication pattern for review
  • Keeps the CQC audit pack ready, always
Audit readyevery day, not once a year
What we build

One care operating system.

Each module is shaped around your process in the diagnosis. You start with the ones that remove the most rework.

From many places to oneCare
Today · 7 placesExcelPaperWhatsAppPhoneEmailBinderPayroll
One care operating system
On &n · 6 modulesSchedulingeMARVisit notesIncidentsAuditsPayroll

Scheduling and rostering

Rotas built around continuity of care, travel time and carer skills. A gap shows up the moment it opens.

eMAR

Medication recorded at the point of care, with missed and late doses flagged the same day.

Care plans and visit notes

One plan per person, updated from each visit, visible to the people who should see it.

Incidents and safeguarding

Raised on the phone, routed to the right manager, signed off with a clear trail.

Audits

Evidence collected as the work happens, so the inspection pack is always current.

Carer mobile app

Today’s visits, tasks and notes on the carer’s own phone.

Payroll and invoicing

Hours and mileage flow from confirmed visits. Nothing is typed twice.

AI that asks firstCare

AI drafts. Your people decide.

WAITING FOR APPROVALCover for the 18:00 visit · Mrs PatelAsha is 8 minutes away and knows the care planApprove · Edit · Decline
  • Covers a missed visit and tells the family. The care coordinator approves the cover.
  • Flags a medication pattern for review. The registered manager reviews and decides.
  • Keeps the CQC audit pack ready, always. The quality lead signs it off.
Without itAutomation that acts on its own, with no one accountable.What you getNothing happens until a named person approves it. Every decision is logged.
Standards

Built for the rules you are judged by.

Built for the questions a CQC inspector asks, and for the data rules a care provider is held to.

Designed for
  • CQC key questions: safe, effective, caring, responsive, well-led
  • UK GDPR, including special-category health data
  • NHS Data Security and Protection Toolkit
Works with
  • Payroll and accounts
  • Local authority and NHS commissioner reporting
  • Family updates by text and email
Proof

Built from zero, running every day.

UK careA CQC-compliant care operating system.
Scheduling, MAR, audits, incidents, payroll and AI-assisted visit support in one accountable record.Read the case study →

Questions we hear first.

How long does it take to move over?

It depends on how many services and how much history you bring across. The two-week diagnosis ends with a migration plan and a date. We run the new system beside your current one until your managers sign off.

Does the carer app work inside a client’s home with no signal?

It is designed to. Visits, tasks and notes are available on the phone and sync when the connection returns.

Can families see what is happening?

Yes, if you choose. You decide what a family member can see, such as arrival times and visit summaries.

We already use care software. Do we have to replace it?

Not always. Sometimes the right first step is connecting what you have and replacing only the part that causes the most rework.

Where it starts

Every engagement begins with a two-week diagnosis.

One workflow, two weeks. You keep the map either way.

Request a diagnosisWhat the diagnosis covers