Privacy notice
What this website collects, why, and the choices you have.
Who we are
&n is a brand of Shariwa Solutions Private Limited, a company registered in India with its office in Pune, Maharashtra (“we”, “us”). We decide how the personal data described in this notice is used, which makes us its controller under UK and EU law and its data fiduciary under Indian law.
What we collect
- What you send us. When you use the Start a project form, the page prepares an email in your own email app. Nothing reaches us until you press send. The email carries what you typed: your name, work email, phone number, company, industry and a description of your project.
- Calls and messages. If you phone, email or message us on WhatsApp, we keep your contact details and what was said.
- Technical data. The server that hosts this website records standard request logs, such as IP address, browser type, the page requested and the time. We use them to keep the site secure and working.
This website sets no cookies, runs no analytics or advertising trackers, and does not build a profile of you.
Why we use it
We use what you send us to reply to your enquiry, understand your project, prepare a proposal and, if you become a client, manage our work with you.
We rely on your consent when you choose to contact us, on our legitimate interest in answering enquiries and keeping this website secure, and on the steps needed to enter into a contract with you. We do not sell your data, use it for advertising or make automated decisions about you.
Where your data is held
We are based in India, so data you send us is processed in India, and our providers may store it in other countries. Where we receive personal data from the UK or the European Economic Area, we apply the safeguards those laws require for transfers.
How long we keep it
We keep enquiries that do not become projects for up to 24 months after our last contact with you, then delete them. Client records are kept for the life of the contract and for as long afterwards as tax and company law require. Server logs are kept for a short period for security.
How we protect it
Access to enquiries is limited to the people who need them to reply to you, and we keep them in business accounts protected by access controls. No method of storage or transmission is completely secure, so please do not send sensitive information, such as health records or passwords, in an enquiry.
Your rights
You can ask us to:
- show you the personal data we hold about you;
- correct or update it;
- delete it;
- stop or limit how we use it, or withdraw consent you gave;
- send it to you in a portable format, where the law provides for that.
These rights come from the UK GDPR, the EU GDPR and India’s Digital Personal Data Protection Act 2023, depending on where you live. To use any of them, email sales@shariwaa.com. We reply within 30 days and there is no charge.
If you are unhappy with our answer, you can complain to your data protection authority: the Information Commissioner’s Office in the UK, your national authority in the EEA, or the Data Protection Board of India.
Children
This website is for businesses. We do not knowingly collect personal data from anyone under 18.
Client systems
This notice covers this website and enquiries made to us. Personal data held inside the systems we build and run for clients belongs to those clients. We handle it only on their instructions, under our contract and data processing agreement with each of them.
Changes to this notice
If we change how we handle personal data, we will update this page and the date shown on it.
Contact
For anything about this notice or your data, write to sales@shariwaa.com or call +91 738 501 3690.
Shariwa Solutions Private Limited, Pune, Maharashtra, India.