Services / What we doWorkflows

Approvals, SOPs and hand-offs that run themselves.

The routes work takes through your business, written down once and followed every time.

mercuryThe fastest planet, for work that should run on its own
Mercury
The problem it removes

Approvals wait in inboxes and group chats, and nobody knows whose turn it is.

What’s inside

Built around your process.

Approval chains

The right people, in the right order, with limits by value or risk.

SOP steps

Done in sequence, with evidence at each step.

Reminders and escalation

A nudge when something waits, and a manager when it waits too long.

Hand-offs

Work passed between teams with everything the next person needs.

Exceptions

A clear path for the case that isn’t routine.

Timing

How long each step takes, so you can see where work waits.

How it worksWorkflows
RaiseA request starts

From a form, a record or an agent.

RouteTo the right owner

By value, risk or role.

ChaseReminders, then escalation

A nudge first, a manager if it waits.

CloseDone, with timing

So you can see where work waits.

WorkflowsIn practice

Approvals, SOPs and hand-offs that run themselves.

WAITING FOR APPROVALPurchase order ₹4.2L · StoresApprove · Edit · Decline
Without itWork waits because nobody knows whose turn it is.What you getEvery step has an owner and a clock.
In your industry

The same capability, four different worlds.

AI and approval

AI drafts. Your people decide.

Whatever we automate here follows the same rule as everything we build: nothing happens until a named person approves it, and every decision is logged. How we keep AI under control →

Goes well with

Capabilities that sit beside it.

Where it starts

Every engagement begins with a two-week diagnosis.

One workflow, two weeks. You keep the map either way.