How we workThe two-week diagnosis

Two weeks. One workflow. You keep the map either way.

We spend two weeks with your team on the one workflow that costs you the most, and show you exactly where the time and money go.

mercuryThe fastest planet. Two weeks, start to finish
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Mercury
Day by day

What happens in the two weeks.

Ten working daysTo scale
Days 1 to 3Watch

Shadowing and interviews.

Days 4 to 8Map

Every hand-off, tool and wait on one page.

Days 9 to 10Play back

The map, the costly delays and a price.

One workflowFor example enquiry to order, medication rounds, purchase to dispatch, or calibration to audit.

Days 1 to 3. We watch the work.

We sit with the people who do the job, on the floor, on visits and in the office, and follow real cases from start to finish.

Shadowing and interviews

Days 4 to 8. We map it.

Every hand-off, sheet, message and workaround goes on one map, with how long each step takes and where things wait.

Mapping

Days 9 to 10. We play it back.

We walk your leadership through the map, the delays that cost the most, and what a system would change.

Playback
The map

Your work, on one page.

A simplified example. Yours shows every step, tool and wait in the workflow we study, with the costly delays numbered.

Sample mapIllustrative · enquiry to invoice
EnquiryWHATSAPP20 minQuoteEXCEL2 days1OrderEMAIL4 hoursDispatchPAPER3 days2InvoiceACCOUNTS1 Quotes wait two days for a price check done by one person.2 Invoices wait three days for dispatch papers to reach accounts.
What you receive

Four things, yours to keep.

The workflow map

How the work really runs today, on one page your whole team recognises.

The costly delays

The four or five points where time and money are lost, each with an estimate.

A proposed system

The modules that would remove those delays, and what AI would take on.

A price and a date

A fixed price and timeline for the first phase, so you can decide with numbers.

What we need from you

A sponsor and some honest access.

  • One sponsor who can open doors and make decisions.
  • Access to the people who do the work, for a few hours each across the two weeks.
  • The sheets, forms and reports the workflow runs on today.
  • Two sessions with leadership: a kick-off and the playback.
Price and terms

A fixed fee, credited if you go ahead.

The fee is fixed and agreed before we start. If you continue to a first phase, it comes off that price. If you don’t, you keep the map and owe nothing more.

Where it starts

Every engagement begins with a two-week diagnosis.

One workflow, two weeks. You keep the map either way.

Request a diagnosisWhat the diagnosis covers